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Upgraded to fibre but no router

bertz
Interested
Posts: 1
Registered: ‎18-11-2021

Upgraded to fibre but no router

Hi I've just recieved an email stating my fibre is now active but I've still not recieved my new router for fibre can anyone tell me what I should do now
1 REPLY 1
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,487
Thanks: 371
Fixes: 123
Registered: ‎26-03-2018

Re: Upgraded to fibre but no router

Hi @bertz,

I'm sorry to hear about that. When you'd upgraded to Fibre, do you remember what contract you'd taken out? Please send me a DM and I'll be happy to take a further look into this with you Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team