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Upgraded to Fibre broadband but not received router yet, goes live Friday. Also not received any communication from Plusnet informing when to expect delivery.
Go to the fix.
Hello @rick46 welcome to our Community Forum! Sorry to hear about the lack of communication.
I have sent you a detailed email in regards to your query. You can also view my response by logging into your members portal, here is the link:- Click Here
Hopefully this information helps, should you require any further assistance feel free to ask.