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Upgraded to Fibre but not received router yet

FIXED
rick46
Interested
Posts: 1
Registered: ‎21-08-2018

Upgraded to Fibre but not received router yet

Upgraded to Fibre broadband but not received router yet, goes live Friday. Also not received any communication from Plusnet informing when to expect delivery.

1 REPLY 1
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Upgraded to Fibre but not received router yet

Fix

Hello @rick46 welcome to our Community Forum! Sorry to hear about the lack of communication.

 

I have sent you a detailed email in regards to your query. You can also view my response by logging into your members portal, here is the link:- Click Here

 

Hopefully this information helps, should you require any further assistance feel free to ask.