Upgraded to Fibre and still have 5Mbps
@dreamas sorry to hear this, I have had a look at the speeds you should be getting on your line which shows as this:
Estimated Download Speed: 37 - 40mbps
Estimated Upload Speed: 8 - 10mbps
Your Minimum Guaranteed Speed: 30.mbps
To ensure we are giving you the service we should be, I have ran a speed test for you. I will attach this below shortly. 
| Test Outcome | Pass |
| Test Outcome Code | GTC_FTTC_SERVICE_0000 |
| Description | GEA service test completed and no fault found . |
| Main Fault Location | OK |
| Sync Status | In Sync |
| Downstream Speed | 40.0 Mbps |
| Upstream Speed | 10.0 Mbps |
| Appointment Required | N |
| Fault Report Advised | N |
| NTE Power Status | PowerOn |
| Voice Line Test Result | Pass |
| Bridge Tap | Not Detected |
| Radio Frequency Ingress | Not Detected |
| Repetitive Electrical Impulse Noise | Not Detected |
| Cross Talk | Not Detected |
| Estimated Line Length In Metres | 662.5 |
| Upstream Rate Assessment | Very Good |
| Downstream Rate Assessment | Very Good |
| Interference Pattern | Not Detected |
| Service Impact | No Impact Observed |
| Home Wiring Problem | Not Detected |
| Downstream Policing Discard Rate | 0.0 |
| Customer Traffic Level | Upstream and Downstream traffic detected |
| Technology | VDSL |
| Current 15Min Bin Retrains | 0 |
| Last 15Min Bin Retrains | 0 |
| DP Type | External |
| Profile Name | 0.128M-40M Downstream, Retransmission Low - 0.128M-10M Upstream, Error Protection Off |
| Time Stamp | 2020-03-30T10:30:00 |