Upgraded from Unlimited Fibre to Unlimited Fibre Extra - no speed change

juanshot1 · ‎31-07-2016

I upgraded from Unlimited Fibre to Unlimited Fibre Extra last Thursday (28/07/16), received email confirmation but have not had any speed change.

How long does the change take to happen?

Thanks

MatthewWheeler · ‎01-01-2012

I'm just looking into this for you.

[edit]

I've placed a order to sort this out and your speeds should increase from tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

juanshot1 · ‎31-07-2016

Thank you, that's perfect

Re: Upgraded from Unlimited Fibre to Unlimited Fibre Extra - no speed change