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Upgrade to Fibre

Lennie1
Newbie
Posts: 2
Registered: ‎17-08-2020

Upgrade to Fibre

‎17-08-2020 2:28 PM

I signed up for an upgrade to Fibre as my current download speed is very low at between 0.9 and 2.9 mb/sec.

I have had my new router for 2 weeks but the upgrade seems to be stuck in the system between cancelling and re-ordering.

I had been told last week there was a problem in the Exchange but today the question is on hold yet again till Thursday.

Please can somebody help.

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Mav
Moderator
Moderator
Posts: 22,392
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: Upgrade to Fibre

‎17-08-2020 7:58 PM

Moderator's note(s):

Thread moved from General Chat to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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Lennie1
Newbie
Posts: 2
Registered: ‎17-08-2020

Re: Upgrade to Fibre

‎17-08-2020 8:32 PM

Not sat still! Hopping up and down🎸🎸
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