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Upgrade ADSL to Fibre

dobbytyke
Browser
Posts: 1
Registered: ‎08-04-2020

Upgrade ADSL to Fibre

Just before the end of my contract with Plusnet I decided to upgrade to Fibre. This upgrade should have happened 30th March but it hasn't and I have had no contact from Plusnet other than a) sending me a new router which I have installed and b) received billing info that I am now paying the default increased cost of ADSL per month. Customer Services not answering the telephone so it is impossible to know what is going on. I can accept a delay but they should have a way of telling customers what is going on.

1 REPLY 1
dvorak
Moderator
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Posts: 28,520
Thanks: 6,306
Fixes: 1,459
Registered: ‎11-01-2008

Re: Upgrade ADSL to Fibre


Moderators Note


This topic has been moved from ADSL Broadband to My Orders

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