Update on my order

[#1]

I would like an update on the progress of my order.
There seems to be no urgency with my activation especially after my phone and broadband were cut off by mistake by Plusnet.

[#2]

Hi @Giverstu69,

Thanks for getting in touch.

I'm sorry to hear you have not been advised of your provision date and apologise for any issues with the previous account.

I've checked the orders and have sent you the confirmation here. I'll monitor the orders the day after to ensure they completed as advised.

If you need any further assistance, please let me know.

Thanks - LF

[#3]

Hi @ Gixerstu69,

Thanks for your patience as we waited for our suppliers to have you re-connected.

I have reviewed the account today and can see your orders completed as expected. I've sent you a ticket, please can you respond on the ticket itself and let me know here once you've done so.

Thanks - LF

[#4]

Hello LordFoul.

I have responded to your ticket and am happy with the refund & credit.

Regards

Stu.

[#5]

Great stuff @Gixerstu69, and thanks for getting back to me.

I had literally signed off all systems as that's it from me today, however I'll pick this up in the morning and confirm everything via the ticket.

Have a great evening.

Thanks - LF

[#6]

Hi @Gixerstu69,

Thanks for your patience as we dealt with the issue.

I've now sorted this as advised.

I trust this now resolves the matter, let us know if you need any further assistance.

Thanks - Tahir