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Up to date router needed

Keeler6464
Newbie
Posts: 3
Registered: ‎09-11-2021

Up to date router needed

I have just renewed my contract with the same fibre package as I previously had. Does anyone know if I'm able to upgrade my router, as I would like the new Hub two.
4 REPLIES 4
Baldrick1
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Registered: ‎30-06-2016

Re: Up to date router needed

@Keeler6464  Welcome to the forum.

Currently the Hub Two is only being supplied to businesses customers.

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Keeler6464
Newbie
Posts: 3
Registered: ‎09-11-2021

Re: Up to date router needed

Thanks for the reply.
That's a shame, do we know why residential customers can not have it? For the last couple of years I've been using my old BT hub 6, as I found the plusnet router kept dropping out. This is my third contract with Plusnet and assumed technology would have improved!
Baldrick1
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Registered: ‎30-06-2016

Re: Up to date router needed

@Keeler6464 

Basically, it's only just been released. Maybe it's policy, maybe it's a chip shortage, maybe it's cash flow,only Plusnet knows. Once they start releasing them to residential customers I would guess that this forum will be swamped by requests for one.

I wouldn't assume that it's better than a Smarthub 6.

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Keeler6464
Newbie
Posts: 3
Registered: ‎09-11-2021

Re: Up to date router needed

Thanks again for the updates.
I'll keep an eye on the forums and see what transpires.