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Up and running time?

AB3
Interested
Posts: 1
Registered: ‎11-06-2019

Up and running time?

Engineer came a fortnight ago, fitted router, all work completed in the house, just needed to connect telephone line, but pole too dangerous to climb! He said he'd ordered a hoist to do it, would be done in two days!!! Website can't get anyone to talk to, phone never gets answered!!! Anyone had any similar problems, where do I go from here?
2 REPLIES 2
Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Up and running time?

Hi @AB3

 

Thanks for getting in touch and I am sorry for the delays you have had with your order.

I have been looking in to this for you, as the details are account specific I have updated the ticket on your account here

 

I do apologise for the delays and if you have further questions please feel free to get in touch.

dvorak
Moderator
Moderator
Posts: 28,425
Thanks: 6,255
Fixes: 1,453
Registered: ‎11-01-2008

Re: Up and running time?


Moderators Note


This topic has been moved from ADSL Broadband to My Orders

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If it fixed it click 'This fixed my problem'