Unsure of broadband activation wait.

[#1]

Phone line was activated on 6th, after a switch from BT, and a message I received spoke about broadband possibly starting later.

Just curious what is the sort of time I should expect to wait for broadband activation, I looked at some posts on here and I don't know if I'm waiting for an engineer to twiddle some cables at a board nearby, or someone to flick a magic button.

Also in my plusnet account page there are four automated "questions" from me to support that appear to be financial related scripts.

Bit weird.

[#2 · Accepted solution]

Apologies for the delay in activating your account following your orders completing.

It looks like the account had become stuck and was trying to generate a payment of a negative amount however I've manually overridden this and activated your account so you should be able to get online now.

I hope this helps.

[#3]

Eyy, it's all up and running. Thanks!

[#4]

Glad to hear that, thanks for letting us know