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Unlimited broadband to standard fibre switchover..how long should it take?

zilmark
Hooked
Posts: 8
Thanks: 3
Registered: ‎29-07-2022

Re: Unlimited broadband to standard fibre switchover..how long should it take?

Received an email this morning now giving us a switch date of the 4th (tomorrow).

 

Thanks Gandalf if this is your doing - hopefully by tomorrow evening it’ll be sorted & it’ll no longer like being on “dial-up” speeds!

 

zm

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,633
Thanks: 10,208
Fixes: 1,606
Registered: ‎21-04-2017

Re: Unlimited broadband to standard fibre switchover..how long should it take?

Yep. The order was fast-tracked through to complete today actually. Smiley

The email is confusingly referring to midnight (00:00:00) on the 4th, so it should be by tonight. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
zilmark
Hooked
Posts: 8
Thanks: 3
Registered: ‎29-07-2022

Re: Unlimited broadband to standard fibre switchover..how long should it take?

Yes it’s up & seems to be running ok.

 

Many thanks once again Gandalf.

 

zm.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,633
Thanks: 10,208
Fixes: 1,606
Registered: ‎21-04-2017

Re: Unlimited broadband to standard fibre switchover..how long should it take?

Glad to see that! Aye you should hopefully be able to watch the football now you have a reasonable speed. Thumbs_Up

No problem, let me know if there’s anything else you’d need help with 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet