Unlimited Upgrade taking a while
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- Re: Unlimited Upgrade taking a while
15-12-2016 5:34 AM
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Four days since I made the on-line order from Plusnet Extra to Unlimited. No confirmation of any progress whatsoever, other than the site telling me:
"You can't change your products for the moment, you already have a product change in progress."
'Progress' is slow, considering it should be largely an admin tick-box exercise. Please hurry this up so it enables for next billing period (20th Dec -19th Jan). That was the whole point.
Rgds.
Fixed! Go to the fix.
15-12-2016 8:53 AM
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Hello there,
Looking into your account I can confirm your product change to Unlimited Broadband to scheduled for the 20th December.
I hope this helps
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Unlimited Upgrade taking a while
20-12-2016 7:36 AM
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Allrighty. The unlimited went live on the 20th as you said. Ta very much!
Re: Unlimited Upgrade taking a while
20-12-2016 10:43 AM
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Awesomeness, thanks for coming back to let me know.
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