Unlimited Fibre to Unlimited Fibre Extra - Process

[#1]

Purely out of interest, how is a move from Unlimited Fibre (40/10) to Unlimited Fibre Extra (80/20) achieved.

Does Plusnet flick a switch?

Do Openreach send an engineer to the exchange?

Do Openreach send an engineer to the cabinet?

[#2]

None of the above, PN send an order to BTW who re-configure the port.

[#3]

Moderators Note

This topic has been moved from Fibre to My Order

[#4]

@1066_1066 It's just a back office configuration change by BT Wholesale, no physical hardware change required, normally done within 24 hrs of Plusnet ordering it.

[#5]

Hey @1066_1066,

Are you looking to change your product? If so, please don't hesitate to drop any further queries you may have about the process in this thread and we'll be happy to assist.

[#6]

Thanks @RealAleMadrid for the explanation.

@TheMightyAJ, I have already initiated the upgrade, thank you. Due to kick in, I gather, at the end of my billing cycle, mid August.