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Unlimited Fibre Order

peterdean
Dabbler
Posts: 10
Registered: 30-07-2007

Unlimited Fibre Order

Hi

 

I received an email yesterday to indicate my upload speed has been changed to reflect my upgrade. However, a speed test indicated my download speed is still operating around 12mb. The switch should have been completed yesterday apparently so any idea when I should start to see the appropriate download speeds take effect

Thanks

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: Unlimited Fibre Order

Your profile on our end didn't update till last night.

If you reboot the router your speeds should pick up.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team