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Unfortunately there has been delay...
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Unfortunately there has been delay...
15-10-2020 10:30 AM
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Ordered broadband, waited longer then promised for engineer and router but as everything got connect I received a fantastic message from "plusnet" saying
"
Unfortunately, there's has been a delay to your phone line order. We'll contact you again when we have more details. "
So it has been almost a week since that delay started. It's impossible to contact customer service. What should I do? Just wait? Forever? Couldn't even ask when my billing day starts, because if it's starts before they will activate my internet that's straight up scam.
"
Unfortunately, there's has been a delay to your phone line order. We'll contact you again when we have more details. "
So it has been almost a week since that delay started. It's impossible to contact customer service. What should I do? Just wait? Forever? Couldn't even ask when my billing day starts, because if it's starts before they will activate my internet that's straight up scam.
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Re: Unfortunately there has been delay...
15-10-2020 11:22 AM
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Moderators Note
This topic has been moved from ADSL Broadband to My Order
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 2
(372 Views)
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- Plusnet Community
- :
- Forum
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- Help with my Plusnet services
- :
- My Order
- :
- Unfortunately there has been delay...