Transfer to plusnet on 6th March .... or not?

[#1]

I scheduled my transfer back to Plusnet on 5th Feb for the 6th March and have heard nothiing, how can I find out what is happening? 

Thanks

[#2]

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

[#3]

Hi @dazzamk

Thanks for getting in contact, sorry to hear you have not received any communication from us. I can see the order is showing as complete and your account details have been updated. If you have not plugged your router in I would advise to pop it in now and you should be able to connect to the internet shortly. 

If you need any further assistance don't hesitate to get back in contact. 

[#4]

Hi dazzamk, 

Can you confirm if everything is now up and running for yourself without issue?

Please let us know if you have any further issues or queries as we are more than happy to help. 

Thanks.