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Transfer to Fibre

Toby1971
Grafter
Posts: 30
Thanks: 4
Fixes: 4
Registered: ‎06-06-2015

Transfer to Fibre

Re: Order

195325094

Could you advise me when my fibre will be connected, I asked a week ago and have had no reply

 

Thanks

 

4 REPLIES 4
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Transfer to Fibre

@Toby1971 

If you put your telephone number in here and read through it should tell you that there is an open order on the line and a completion date. This is the currently planned date.  https://my.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker

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Toby1971
Grafter
Posts: 30
Thanks: 4
Fixes: 4
Registered: ‎06-06-2015

Re: Transfer to Fibre

Thanks for that. Due to be completed on 5/11/20. Great pity PN did not inform me.

 

Thanks again

Baldrick1
Moderator
Moderator
Posts: 9,189
Thanks: 4,166
Fixes: 323
Registered: ‎30-06-2016

Re: Transfer to Fibre

I hope that 5/11/20 is a typo!

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abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
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Registered: ‎02-05-2017

Re: Transfer to Fibre

Thanks for getting in touch @Toby1971

 

I'm sorry you were not advised of the completion date of your fibre and it led you to having to find this answer out yourself, I appreciate the frustration this may cause.

 

If we can help with anything else, just let us know

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 Alice Baillie
 Plusnet Help Team