Transfer to Fibre

Toby1971 · ‎06-06-2015

Re: Order

195325094

Could you advise me when my fibre will be connected, I asked a week ago and have had no reply

Thanks

Baldrick1 · ‎30-06-2016

@Toby1971

If you put your telephone number in here and read through it should tell you that there is an open order on the line and a completion date. This is the currently planned date. https://my.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker

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Toby1971 · ‎06-06-2015

Thanks for that. Due to be completed on 5/11/20. Great pity PN did not inform me.

Thanks again

Baldrick1 · ‎30-06-2016

I hope that 5/11/20 is a typo!

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abails0105 · ‎02-05-2017

Thanks for getting in touch @Toby1971

I'm sorry you were not advised of the completion date of your fibre and it led you to having to find this answer out yourself, I appreciate the frustration this may cause.

If we can help with anything else, just let us know

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Alice Baillie
Plusnet Help Team