Totally Baffled
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- Re: Totally Baffled
30-12-2019 12:21 PM
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A couple of months ago I got a call from PlusNet and they offered me a deal which would of been £1 cheaper per month and my broadband would be faster, which I accepted obviously. Now the next bill was the same as it normally is, so no £1 cheaper. I didn't think much of it till I get my bill this month and it's almost £7.00 more expensive. So I accept a contract to save money and end up paying more. Hence me being baffled.
Wizhunter
Fixed! Go to the fix.
30-12-2019 5:37 PM
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Hi @Wizhunter, sorry to hear that.
I have created a ticket on your account to address your query. Please click here to view my response.
Re: Totally Baffled
30-12-2019 6:19 PM
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Hi @Beyhive Thanks for the quick response, I couldn't get my head round what was happening lol, part of me was saying it must be right and the other half saying no it's wrong, at least I now know that I am not going senile in my old age...Thanks
Re: Totally Baffled
30-12-2019 6:58 PM
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No worries @Wizhunter
I was a bit confused myself
Like I said on my ticket, I will keep an eye on your eye until the matter is resolved.
Have a lovely new year.
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