Too many routers
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Too many routers
05-11-2018 11:41 AM
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I have not ordered a new router but a new one has arrived but not addressed to me. It has a name on it that has never lived here. It is the second time this has happened and the last one was addressed to the same person. I have just tried to ring and been told that I could have up to 1 hour wait!!!! I have an order number on the parcel. Can't be bothered sending it back
Re: Too many routers
05-11-2018 11:46 AM
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Advise them on chat, much quicker; turn off any browser POP UP blocker first for Plus Net sites.
Re: Too many routers
05-11-2018 5:15 PM
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Thank I will try that
Re: Too many routers
05-11-2018 5:30 PM
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to pay and leave them unopened so PlusNet can reuse them when they get them back.
Sounds like there is an error on their systems, which they’ll need to investigate.
Re: Too many routers
06-11-2018 11:21 AM
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