Three times tried to join/check out online!

Rhetorik2018 · ‎01-10-2018

As above, it just wouldnt let me do ot, on two different browsers, went to blank white screen, too late to ring tonigh. After being informed that i couldn't have F/F a couple of weeks ago, and then found out i could, all this is very dismaying..

Switching to Plusnet

Switching your service is easier than ever. You don't need to contact your current provider. We'll take care of everything for you.

We’re sorry, something's gone wrong. Don't worry, just go back a step and try again.

Townman · ‎22-08-2007

Have you been a Plusnet customer before at the same address?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Rhetorik2018 · ‎01-10-2018

No,

update, sorted now tx

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Broadband to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

Tina11192 · ‎18-11-2024

@Rhetorik2018 Thank you for reaching out to us on our Community Forum, I hope you are well and I'm sorry to hear you were unable to create an account online recently.

In order for me to look into this matter further, at your earliest convenience, please DM me your full address as well as a contact number so that I can call you back and progress this matter, I've also PM you to trigger the response

I look forward to hearing from you soon

If this post resolved your issue please click the 'This fixed my problem' button

Cri Ignatti
Plusnet

RealAleMadrid · ‎07-07-2009

@Tina11192 Looks like you are a bit late, according to msg#3 the OP has sorted the problem already.