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Taken over 15 days and ongoing to get a line and broadband setup

bobo13
Dabbler
Posts: 10
Registered: ‎30-08-2017

Re: Taken over 15 and days and ongoing to get a line and broadband setup

‎10-09-2017 10:14 PM

So it's now been 10 days. Speed fix should now have occurred but looks like it hasn't. Still getting only between 0.5mbps to 3mbps.

I have placed an order with Sky who have promised they will be able to provide upto 15mbps.

Plusnet have been unsuccessful in order to help me which is unfortunate. I will cancel first thing tomorrow.

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Taken over 15 and days and ongoing to get a line and broadband setup

‎11-09-2017 10:16 PM

I'm very sorry to hear that. All the best with your new provider.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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bobo13
Dabbler
Posts: 10
Registered: ‎30-08-2017

Re: Taken over 15 and days and ongoing to get a line and broadband setup

‎13-09-2017 4:15 PM

So I called up to cancel and after all the problems that I have had plusnet now want to charge me terminations fees. How cheeky?

I am appalled by this from plusnet.

Stay away from this company!
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