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Switching from BT, canceling TV package

Posts: 1
Registered: ‎17-09-2019

Switching from BT, canceling TV package



I have just signed up to fibre broadband and line rental from PN.

I am currently with BT for fibre broadband, line rental, tv & sport package

I have seen that PN will handle the switchover for internet and line rental.


However, how do i go about cancelling my BT TV?  Will all services from BT be cancelled when i switch or will i have to cancel TV and sport seperately?  If i have to cancel them myself, should i do so now or wait until the switchover takes place?


Any help appreciated, thanks in advance,


Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Switching from BT, canceling TV package

Hi @Adam1964


Thanks for getting in touch with a great question.


It would be worth speaking with BT to confirm with them. Unlike our service, BT's Youview service can still work with other providers so may remain active, however a quick call to confirm with them would be the best piece of advise I can give here.


I hope this helps.