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Switching from ADSL to Fibre Tomorrow - John Lewis Router

BL64
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Posts: 2
Registered: ‎05-08-2021

Switching from ADSL to Fibre Tomorrow - John Lewis Router

I'm due to be switched from ADSL to fibre tomorrow and wonder if this will just move over seamlessly, or is there anything I need to do or be concerned about.

 

I'm asking as I'm not using the PlusOne hub following a series of DNS issues leading to loss of access that were only finally resolved when Plusnet sent me a different brand of router that is actually used for John Lewis broadband customers.   It's a ZyXEL VMG8924 - B10A

 

Thanks!

4 REPLIES 4
dvorak
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Re: Switching from ADSL to Fibre Tomorrow - John Lewis Router

you'll need to update the username and password in the router, as your current one won't be associated with your PN account.
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BL64
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Registered: ‎05-08-2021

Re: Switching from ADSL to Fibre Tomorrow - John Lewis Router

Thanks but how's it currently working with my Plusnet ADSL connection then?
I'm upgrading from Plusnet ADSL to Plusnet fibre but have a John Lewis router, which was supplied by Plusnet
dvorak
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Re: Switching from ADSL to Fibre Tomorrow - John Lewis Router

Ah apologies, that didn't register with me Smiley

Pretty much should just work when the switchover is completed, you shouldn't have to change anything.
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RealAleMadrid
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Re: Switching from ADSL to Fibre Tomorrow - John Lewis Router

@BL64  I have a VMG8924 but have only used it on a VDSL2 (FTTC) connection. Some modem/routers can automatically switch from ADSL to VDSL, i'm not sure if the Zyxel can do this. You may need to set up a new WAN interface VDSL over PTM  with PPPoE encapsulation as for ADSL with Username and Password. The other things needed are 802.1q - VLAN ID 101 and 802.1p - Priority - not sure if this matters much, mine is set to 2. I would also disable IPV6 as Plusnet don't support it.

This should get you connected.🙂