Switch to Plusnet stalled since 12Jan
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Switch to Plusnet stalled since 12Jan
Switch to Plusnet stalled since 12Jan
06-03-2021 11:45 AM - edited 06-03-2021 12:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Started a switch from Shell to PN on 12Jan.
For several days now, Order Tracker shows "We've found a potential problem on your telephone line. We'll look into this and will be in contact with you shortly".
Haven't heard anything further from PN.
Shell tell me they don't see any issue.
Has anyone here experienced this?
Thanks.
EDITED TO ADD: Just checked Network Lookup (aql.com) and I see that my line is with Sky. I was with them 2018 prior to switching to Shell in 2019.
Re: Switch to Plusnet stalled since 12Jan
06-03-2021 12:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from ADSL Broadband to My Order
If it helped click the thumb
If it fixed it click 'This fixed my problem'
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Switch to Plusnet stalled since 12Jan