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Switch occurred but phone order is still saying in progress

FIXED
waterygate3
Newbie
Posts: 1
Registered: ‎15-02-2021

Switch occurred but phone order is still saying in progress

The broadband and phone switch occurred on 7th December and seems fine.

The Member Center is saying an error occurred and there is a phone order in progress.

It's been over 2 months. I was expecting it to go away, but it hasn't.

Should I just ignore it?

 

Simon

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,350
Fixes: 1,603
Registered: ‎21-04-2017

Re: Switch occurred but phone order is still saying in progress

Fix

Thanks for the heads up Simon,

I've fixed this for you now. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet