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Switch occurred but phone order is still saying in progress

FIXED
waterygate3
Newbie
Posts: 1
Registered: ‎15-02-2021

Switch occurred but phone order is still saying in progress

‎15-02-2021 2:41 PM

The broadband and phone switch occurred on 7th December and seems fine.

The Member Center is saying an error occurred and there is a phone order in progress.

It's been over 2 months. I was expecting it to go away, but it hasn't.

Should I just ignore it?

 

Simon

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Switch occurred but phone order is still saying in progress

Fix

‎15-02-2021 5:30 PM

Thanks for the heads up Simon,

I've fixed this for you now. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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