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Still waiting for broadband activation

FIXED
arjun1939
Newbie
Posts: 2
Registered: 13-05-2018

Still waiting for broadband activation

Hi, just switched to plusnet. Phone transferred over fine but have now been waiting 8 days for the broadband to be activated. Can anyone help with this? Thanks.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,290
Thanks: 2,504
Fixes: 412
Registered: 21-04-2017

Re: Still waiting for broadband activation

Fix

Hi there.

It looks like your account didn't activate fully by itself when your broadband order completed.

I've just done that. Can you connect now?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
arjun1939
Newbie
Posts: 2
Registered: 13-05-2018

Re: Still waiting for broadband activation

Hi, yes it appears to be working now! Fantastic, thanks for your prompt response and help 😁
Plusnet Help Team
Plusnet Help Team
Posts: 8,290
Thanks: 2,504
Fixes: 412
Registered: 21-04-2017

Re: Still waiting for broadband activation

Woo-hoo Cheesy

No problems. Let us know if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team