cancel
Showing results for 
Search instead for 
Did you mean: 

Still not active after 48 hours. And still no router.

Matthew_
Interested
Posts: 1
Registered: ‎19-09-2018

Still not active after 48 hours. And still no router.

Was given an activation date for the 17th in the AM. Our WiFi has still not been activated. Not only that I was told my router would arrive 3 days prior to the 17th but still no router either! What can I do? I have spoken on live chat and they say they cannot find my account!

1 REPLY 1
AishaK
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: Still not active after 48 hours. And still no router.

Hi Matthew,

 

I am really sorry to hear that your WiFi has not yet been activated and that you've not still received your router.

 

Can you please private message us with your username so we can take a look into this for you.

 

Thank you,

 

Aisha