Status of my Order

[#1]

Hello everyone.
I've just want to be safe than sorry and start my topic about order case what I can see on other topics pep have some issues about getting everything on time.

Could a plusnet help team just confirm that's everything is going well and soft with my order. My current status is:
Activating your line
Broadband orders typically take a week to complete.
Your broadband order should complete on 21st Nov 2017 - After 12pm. Please note that this date can sometimes change. We'll let you know if this happens.

Hardware delivery
The order has not yet been placed.

I'm really looking forward to have internet access that day. I ordered fiber.

Kind regards

Pawel.

[#2]

Hello Pawel and welcome aboard.

Everything looks on track. It looks like there's a spot of good news. Our suppliers have advised us they're activating the service on the 17th instead. It should complete at any point up to midnight so just in time for the weekend.

I can see our automated system has processed your router order now so it should be dispatched soon.

I hope this helps.

[#3]

Hello,

Thanks Gandalf for prompt replay. That sounds perfect. Looking forward to start using my fiber connection at this weekend!

Cheers!

[#4]

No problems Pawel. I've just checked your account now and I can see the order has completed and your router has connected to the internet about 30 minutes ago. Enjoy your weekend!