Sneakily Sold Contract without telling me Price ( Online DEAL not Honoured)
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Sneakily Sold Contract without telling me Price ( Online DEAL not Honoured)
26-09-2023 4:32 PM
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I complained to Plusnet about Not accessing any new deals online after my contract expires.
I eventually sawonline Full Fibre Deal 147 for £27 per month ( 18 months )
Customer Services called me and said they would put me onto Sales Team to arrange new contract deal.
Sales team said do you want Full Fibre 147 so i said yes ( as above ).
He NEVER Stated any Price ( prob my fault for just trusting it was online deal. )
When I just this minute got Email its read an astonishing £40.04 per Month for 18 months.
I have re Complained to Cancel this contract immediately less than hour after they called me.
How do i ensure I am not charged for this Sneaky if not fraudulant con ?
Re: Sneakily Sold Contract without telling me Price ( Online DEAL not Honoured)
26-09-2023 6:22 PM
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Sorry to hear this @diaboloseven
I am going to send you a PM to get your username and then we can investigate this for you
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