Severe delays getting a line
Re: Severe delays getting a line
Openreach are utterly unaccountable! You need to know clearly what is holding things up, but that might be difficult as they are not overly good at keeping their customers (the ISPs and CPs) fully informed. There might be some useful information in the tickets on your account ... so this might be of assistance.
Is this for FTTP or FTTC? I would be surprised if this being a new line install it will be FTTC (copper), so besides the typical order failure delays, you might have been blighted by BTOR's capacity to do FTTP installations.
FTTP Order installation delays