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Posts: 1
Registered: Sunday


I got an E-Mail saying that my Home Phone service should be set up on 16/8/2018 I picked unlimited fibre along with a plus one router will it come during that time or would it be during a different date?

Kind Regards
Posts: 18,207
Thanks: 2,698
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Registered: 06-04-2007

Re: Routers

Moderator's note:

Thread moved from Broadband to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Plusnet Help Team
Plusnet Help Team
Posts: 313
Thanks: 124
Fixes: 25
Registered: 26-03-2018

Re: Routers

Hi @danttgamer,


I've checked and your order has been placed as a simultaneous order so both your landline and broadband will go live on the same date (16/08/18.) We send out our routers to arrive a day or so before the activation date so you should receive your router over the next few days.

Please let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team