Router
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Router
14-06-2020 10:11 PM
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Im waiting nothing. Can anyone help me.
Re: Router
15-06-2020 9:59 AM
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@junromero Welcome to the forum.
Plusnet send out their hubs by first class post to hopefully arrive a day or two before your service is programmed to go live. These are packaged to fit through a standard letter box.
There are no tracking numbers.
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Re: Router
16-06-2020 1:26 PM
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Hi @junromero
Sorry to hear that.
I can see that there was wrong address set up once account was created so all routers were send to this address.
I have corrected this on your account and arranged router to be sent with correct details which you have provided on 5th of June.
Re: Router
18-06-2020 6:47 AM
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Help me to cancel my contract i am fed up of your system.
Re: Router
18-06-2020 11:48 AM
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I assume that you are aware that you have two weeks from when you signed up to Plusnet, not from the 'go live' date, to cancel unless you are willing to pay heavy cancellation charges?
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