Router won't accept my username and password
I am only getting any form of connection through firstname.lastname@example.org. but not my actual broadband username.
Re: Router won't accept my username and password
04-01-2021 9:26 AM - edited 04-01-2021 9:32 AM
You must either drop the connection or unplug the DSL cable whilst you enter and save your user name and password.
If it is a Plusnet hub then it should pick the details up automatically.
If you are a new subscriber and received an email overnight saying that your service is now live then it can take up until midnight before Plusnet set up their part of the connection and it actually connects.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'