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Router still not here

alicia
Newbie
Posts: 1
Registered: ‎24-10-2018

Router still not here

My router still hasn't been delivered despite me getting notified last week (18th) it was in the post and being delivered 1st class. It is impossible to get through to anyone in customer services to chase this.

1 REPLY 1
MasterOfReality
Plusnet Help Team
Plusnet Help Team
Posts: 1,639
Thanks: 275
Fixes: 57
Registered: ‎26-03-2018

Re: Router still not here

Hi @alicia 

 

Welcome to the forums, i'm sorry it's not under better circumstances. 

 

Upon looking into this I can see that you have subsequently spoken to an agent on the phones who have confirm this in in transit. 

 

Please do let us know once you get it. 

 

Thanks,

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team