Showing results for 
Search instead for 
Did you mean: 

Router not receieved

Just browsing
Posts: 1
Registered: ‎23-07-2020

Router not receieved

I ordered Plusnet Broadband (and a phoneline) 2-3 weeks ago specifically for 22nd July (yesterday). The communication said the telephone line would be working today and we'd get our router a few days before activation. But so far the router still hasn't been despatched.


You've had a few weeks since we signed up to organise this to be with us and it's a disappointing start to being with Plusnet. We're still without the internet and we only got the phone line as we needed it for the internet so now we're paying for something we don't need/ can't use.

Posts: 28,143
Thanks: 6,083
Fixes: 1,430
Registered: ‎11-01-2008

Re: Router not receieved

Moderators Note

This topic has been moved from ADSL Broadband to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'