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Router not delivered

Newbie
Posts: 1
Registered: 2 weeks ago

Router not delivered

Hi,

 

I placed an order for fibre broadband on 18th Dec. My broadband went live on Friday and I have been billed since 1st Jan - I have still not recieved my router and can not get in contact with customer services. I have sat on hold only to be cut off as there is too many calls.

 

Is there a way to track the router to check it is on its way?