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Router not delivered, no response to DM

nstanleyscott
Interested
Posts: 2
Thanks: 2
Registered: ‎03-08-2020

Router not delivered, no response to DM

New customer - broadband activated 27/7, router dispatched 23/7 but not delivered. Sent tweet regarding this and acknowledged by Maddy [plusnethelp]. Follow up DM sent on 30/7 as requested by Maddy with account name, no acknowledgement or response. Can someone help please. Thanks.