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Router not arrived yet

elsarayy
Newbie
Posts: 2
Registered: ‎02-09-2022

Router not arrived yet

My router has not arrived, I've received an email about the router being dispatched but never received anything.

Can the Router be despatched soonest? as I need the network working asap

Many thanks!

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 12,318
Thanks: 5,509
Fixes: 429
Registered: ‎30-06-2016

Re: Router not arrived yet

@elsarayy  Welcome to the forum.

When was it dispatched? They are sent out by First Class post. The postal workers were on strike on Tuesday and Wednesday this week, which will have delayed everything.

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elsarayy
Newbie
Posts: 2
Registered: ‎02-09-2022

Re: Router not arrived yet

It was a month ago, it stated the router has dispatched but never got it

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,926
Thanks: 5,012
Fixes: 317
Registered: ‎04-04-2007

Re: Router not arrived yet

I can see one of the support team have since dispatched a replacement.

Bob Pullen
Plusnet Product Team
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