Router hasn't arrived
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Router hasn't arrived
29-11-2018 4:32 PM
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I'm upgrading to Fibre extra
It was supposed to happen today , but the router hasn't appeared !
I'm not worried about any delay because i've still got adsl.
My concern is that if the router hasn't arrived has the upgrade order actually been placed.
Could someone look into it ?
Thanks
Re: Router hasn't arrived
30-11-2018 11:27 AM
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Re: Router hasn't arrived
14-12-2018 11:34 PM
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Hi, from placing an order how long does it take to get a router sent out? And are you able to provide a delivery address? As I didn't get the option to request it be sent to a different address.
Thanks
Re: Router hasn't arrived
15-12-2018 4:31 PM
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Hello @plusnutcracker
In response to your query, I have raised a ticket on your account.
You can view this ticket by Clicking Here
Should you require any further assistance, please do get back in touch with us.
Best wishes.
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