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Router Delivery

Richrdkay84
Dabbler
Posts: 15
Registered: ‎02-07-2020

Router Delivery

My FTTP install date is 7th July but still no router. Can you check on this please?
5 REPLIES 5
Baldrick1
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Re: Router Delivery


Moderators Note


This topic has been moved from Full Fibre

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bobpullen
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Re: Router Delivery

@Richrdkay84 - I'd expect the order for the hub to be placed today if your activation is on Thursday and you should receive a dispatch email over the next 24 hours. If you don't, then shout up.

Bob Pullen
Plusnet Product Team
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Richrdkay84
Dabbler
Posts: 15
Registered: ‎02-07-2020

Re: Router Delivery

Thanks Bob will keep my eye out for dispatch email
bobpullen
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Re: Router Delivery

Looks like it's on its way, assuming it hasn't been delivered already?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Richrdkay84
Dabbler
Posts: 15
Registered: ‎02-07-2020

Re: Router Delivery

Sorry for the late reply

I haven’t been receiving notifications of your reply.

Yes it arrived on Tuesday thanks

Openreach have just left and not been able to complete installation due to blocked duct. Not sure how long it will take to resolve.