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Rocky start but FTTC supposed to activate today, will it?

FIXED
PinkyFloyd
Newbie
Posts: 3
Registered: ‎25-04-2017

Rocky start but FTTC supposed to activate today, will it?

My original order was placed incorrectly by Plusnet and this wasn't discovered until a few days before the phone was due to be activated.  The order had to be cancelled and re-submitted.

 

My phone line activation already happened earlier today, I was told my FTTC would also activate today but I see in my details that the date seems to be tomorrow.

 

Could someone check for me?  Reason being my wait has been extra long due to the error originally made by Plusnet.

 

Thanks,

 

Pinky.

5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: Rocky start but FTTC supposed to activate today, will it?

Fix

Sorry for the delay.

I've just activated your account so you should be able to get online.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
PinkyFloyd
Newbie
Posts: 3
Registered: ‎25-04-2017

Re: Rocky start but FTTC supposed to activate today, will it?

Thank you, on my way home so will be able to test shortly Smiley
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: Rocky start but FTTC supposed to activate today, will it?

No problem let us know how you get on.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
PinkyFloyd
Newbie
Posts: 3
Registered: ‎25-04-2017

Re: Rocky start but FTTC supposed to activate today, will it?

Thanks, up and running!

 

73mb down, 26 ping, 18mb up

 

Good start Smiley

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Rocky start but FTTC supposed to activate today, will it?

Awesomeness, happy to hear this. Cheesy Let us know if you ever need any further assistance.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet