Reward card?
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Reward card?
03-12-2020 2:07 PM
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Thanks
Lewis Reed
Re: Reward card?
05-12-2020 7:24 PM
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Re: Reward card?
05-12-2020 7:39 PM
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Hey @LewisReed,
Apologies you haven't had a response on this yet, please check our FAQs for help. If you don’t find what you need then get back in touch https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/
Thanks.
Re: Reward card?
05-12-2020 7:45 PM - edited 05-12-2020 7:45 PM
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The FAQs say that I should receive an email, (I haven't and yes I've checked junk folder) it also says request one from reward card.com however there is nothing on that site to request one.
Plusnet have sold me a product and at the minute not providing me with it, can you please look into this as a matter of urgency?
Thank you
Lewis Reed
Re: Reward card?
06-12-2020 3:00 PM
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Thanks for getting back in touch @LewisReed.
I've checked over the account and can see you went live 03/12/20 - you should receive an email within 10 day of this, the email will include a redemption link. Please do give us a nudge here if you haven't got an email by 12/12/20 and we can look into this for you.
Thanks.
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