Reward card not £75 !
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Reward card not £75 !
Reward card not £75 !
17-06-2020 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have received my reward card that stated £75 for signup. After registering the card and logging into the pure card account the balance is £70 !! Not what was advertised. Sort it out.
Re: Reward card not £75 !
18-06-2020 4:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Redrocket1,
Thank you for taking your time to get in touch.
I am very sorry that you are having a problem with our service. From looking into your account I am very sorry but the deal you signed up for the reward card was for £70 not £75.
Kind regards,
Josh
Re: Reward card not £75 !
23-10-2020 10:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I wasn't sure whether I should post here or in a separate topic, but I have a similar issue.
My reward card balance seem to be £50, which was supposed to be £70 as advertised when signed up.
Could you please have a look and fix it?
Thanks,
Kenan
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page