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Reward card email not received

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Hooked
Posts: 6
Registered: ‎14-09-2020

Reward card email not received

Hi there,

I purchased an unlimited broadband package with unlimited calls which had a £50 reward card offer as part of the deal.

I purchased the deal on the 15th of September 2020 and my line went live on the 29th of September 2020. It has been over 10 days and I still have not received any email in regards to claiming the reward card. I have also checked the junk email folder, and there is nothing there also.

I will be grateful if you could help me in regards to this.

Thank you.