Despite several attempts to try and activate the reward card I have not been successful. From one attempt I found an email in my spam account which had arrived 3 hours after I requested it. As i wasn’t aware it was there the time allowed to enter the code had passed. Subsequent requests for another activation has not worked. I’ve sent emails to the pure card site and been told that my email would be forwarded to the relevant team. I am still waiting for a response from them.
it’s very frustrating in what should be a very simple process is so painful.
Perhaps, someone can help if they have had a similar experience?