Reward Card - No redemption e-mail

[#1]

Hi,

I signed up on the 10th April and my line and broadband went active on the 26th. I signed up through USwitch's offer of £75.00 Reward Card and was helped online in a webchat direct with a plusnet adviser with the order. 

I can't find anything on the website regarding logging this as a query so i'm posting here in the hopes of some help.

Appreciated, thanks.

[#2 · Accepted solution]

Hi @pipishere,

Sorry to hear about the lack of information you've received from us regarding your cashback. I have created a support ticket on your account with more information on your offer, you can view this here

If you have any questions please do not hesitate to ask.

Kind Regards,