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Reward Card - No redemption e-mail

FIXED
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Newbie
Posts: 1
Registered: ‎25-05-2019

Reward Card - No redemption e-mail

Hi,

I signed up on the 10th April and my line and broadband went active on the 26th. I signed up through USwitch's offer of £75.00 Reward Card and was helped online in a webchat direct with a plusnet adviser with the order. 

I can't find anything on the website regarding logging this as a query so i'm posting here in the hopes of some help.

Appreciated, thanks.

1 REPLY 1
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Reward Card - No redemption e-mail

Fix

Hi @pipishere,

 

Sorry to hear about the lack of information you've received from us regarding your cashback. I have created a support ticket on your account with more information on your offer, you can view this here

If you have any questions please do not hesitate to ask.

 

Kind Regards,