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Renewal cashback

Lofty345
Newbie
Posts: 2
Registered: ‎23-01-2021

Renewal cashback

I have just renewed my contract and on the page there was mention of £50 cashback but no details as to how this is applied, does anyone know? Confirmation email doesn’t mention it.
2 REPLIES 2
Lofty345
Newbie
Posts: 2
Registered: ‎23-01-2021

Re: Renewal cashback

Just bumping this as no answer yet
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,253
Thanks: 5,925
Fixes: 988
Registered: ‎21-04-2017

Re: Renewal cashback

Apologies for the delay. You should receive an email within 28 days from the 25th January with instructions on how to claim your cashback. You'd need to claim within 2 months of receiving the email, and you'll then receive it by post within 30 days.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team